Useful Information for Consumers
At Glenelg Community Hospital we recognise the importance of information for our Consumers. Below are fact sheets and information brochures that you may find helpful prior to visiting our Hospital. If you would like further information on any of the below topics or another related topic please don’t hesitate to contact our Reception on 8294 5555 or speak with your Nurse.
Antimicrobial Stewardship Consumer Guide
Hand Hygiene Information for patients and carers
Healthcare Associated Infections
Methicillin Resistant Staphylococcus aureus (MRSA)
Vancomycin Resistant Enterococci (VRE)
Venous Thromboembolism Prevention
AUSTRALIAN HEALTHCARE CHARTER OF RIGHTS
The Charter describes the rights that consumers, or someone they care for, can expect when receiving health care. Download here.
These rights apply to all people in all places where health care is provided in Australia. This includes public and private hospitals, day procedure services, general practice and other community health services.
Australian Healthcare Charter of Rights booklet
PATIENT FEEDBACK
Consumer feedback is valued to ensure we provide high quality care. We would appreciate you completing the Patient Satisfaction Survey.
You have the right to complain about any service. At Glenelg Community Hospital we encourage consumers to let us know if there are any issues that need improving. Most problems which you may experience in hospital can be resolved by bringing them to the attention of your doctor or the nursing staff. If you are unhappy about any aspect of your care, please contact them when the problem first occurs.
The Chief Executive Officer, Director of Nursing & the Registered Nurse in Charge are available to assist all consumers, relatives and friends with any problems you may have. They can be contacted through any of the Hospital staff.